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Freedom of Information

Publication scheme

Under the Freedom of Information Act 2000, the Programme has a duty to adopt and maintain a Publication Scheme and to publish information in accordance with that Scheme. The Programme's Publication Scheme and Guide to Information is available here:

The following classes of information form part of that Scheme and will be made available on our website. If you require an alternative format, we will do what we reasonably can to help.

  • Who we are and what we do

  • What we spend and how we spend it

  • What our priorities are and how we are doing

  • How we make decisions

  • Our policies and procedures

  • Lists and registers

  • The services we offer

Requests for information

Members of the public have a right to request access to information held by public authorities. While the Sponsor Body and the Delivery Authority are separate public authorities, they have agreed to handle requests for access to information on a Programme-wide basis. This includes requests under the Freedom of Information Act 2000 and Environmental Information Regulations 2004.

If information is not already available under the Publication Scheme, information access requests can be made to the Programme in writing, detailing the information you require and giving an address (which can include an email address) for the response. If you cannot make your request in writing because of a disability, then we can help facilitate your request over the phone.

Requests will be dealt with as quickly as possible and within the Freedom of Information Act's statutory timescales, which are normally 20 working days. The Programme does not routinely charge for information.

Please send your requests to the Programme by emailing: foi@r-r.org.uk, writing to: Sponsor Body Secretariat, 7 Millbank, London SW1P 3JA, or calling 020 8142 6635.

Data Protection

Under the Data Protection Act 2018 you are entitled to make a 'subject access request' to receive any personal information held about you by the Programme. Please make your subject access requests by using the above contact details.

Complaints

If you are not satisfied by the response to a request, you may seek an internal review by contacting us using the contact details above. An internal review will be carried out by one or more individuals who were not involved with the original request and will be undertaken with the intention of providing a response to the complainant within 20 working days.

If the complainant remains unsatisfied then they may contact the Information Commissioner's Office, who will investigate the complaint and make a final decision. Further information about the role of the Information Commissioner's Office is available here

COVID-19

Please note that due to the Covid-19 pandemic our office is temporarily closed, and we are currently unable to receive correspondence sent by post.